ATT My Results: How to Log In and What It's For

ATT My Results is AT&T's internal portal that combines HR Access with the Sales Dashboard. 

It's built for employees, retirees, and eligible dependents, not for AT&T customers managing a personal account. Below is what the portal covers and how to get into it.

What Is ATT My Results?

ATT My Results is the informal name people use for a pair of connected systems built by AT&T, one of the largest telecommunications companies in the United States according to Wikipedia. 

Employees log in through one shared authentication process (Global Logon) to reach either tool: HR Access or the Sales Dashboard, depending on what they need that day. 

HR Access handles things like benefits and employment records. The Sales Dashboard is where sales staff track performance against targets.

It's worth clearing up a common mix-up here. Some search results describe ATT My Results as something customers use too, for checking bills or managing Wi-Fi devices. 

That's a different system. AT&T customer accounts run through the separate myAT&T app and website. 

ATT My Results is strictly an internal tool, and in practice, that distinction is where a lot of the confusion around this search term actually comes from.

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Who Can Access ATT My Results?

Access isn't limited to one group. AT&T structures it around employment status, and the level of access changes depending on which category someone falls into.

User Type	Access
Active employees	Full access
Sales employees	Full access, including Sales Dashboard
Retired employees	Access retained
Former employees	Limited access
Dependents	Limited access

To log in at all, a person generally needs an AT&T User ID, a Global Logon password, and in some cases a Web PIN if a security key has been set up on the account. 

Teams that manage onboarding commonly report that most first-time login issues trace back to one of these three things not being set up correctly yet, rather than an actual system fault.

How to Log In to ATT My Results

There are two separate web addresses involved, and knowing which one to start at saves a step.

Step-by-Step ATT My Results Login Process

1. Go to hraccess.att.com.

2. Choose the category that applies: Active Employee, Retiree or Former Employee, or Non-Management Internal Career Path.

3. Select Login under that category.

4. Enter the AT&T User ID and Global Logon password when prompted.

5. Complete whichever verification method is set up on the account.

6. From there, HR Access opens directly, or a redirect to e-access.att.com/salesdashboard follows for Sales Dashboard access.

Why ATT My Results Has Two Login Portals

hraccess.att.com is the entry point for HR-related tasks, leave, benefits, personal records. e-access.att.com/salesdashboard is where the actual sales performance data lives. 

They're connected through the same login credentials, but they're not the same site, and going straight to the wrong one is a fairly common source of "I can't find my dashboard" confusion. 

If HR information is the goal, hraccess.att.com is the right starting point. If sales numbers are the goal, the redirect from hraccess.att.com gets there, or e-access.att.com/salesdashboard can be used directly.

ATT My Results Login Verification Methods

AT&T offers more than one way to verify identity at login, and which one applies depends on what's been set up for that account.

Method	How It Works
AT&T Password	Standard User ID and password entry
Mobile Key	A key sent to a registered mobile device acts as the credential
RSA SecurID Token	A rotating token PIN generated by a hardware or software token
SAFENet Token	Token-based authentication issued through SAFENet
MTIPS Token	A user PIN combined with an on-screen code
Security Key	A physical or digital key inserted or activated at login

Mobile Key tends to be the one most employees end up using day to day, mainly because it doesn't require carrying a separate hardware token around.

That said, it does depend on the registered device still being active, so a phone upgrade or reset without re-registering is a common reason it suddenly stops working.

What ATT My Results Is Used For

Once logged in, what shows up depends on the account type. For HR Access, that generally means benefits information, employment records, and leave-related requests. 

For the Sales Dashboard, it's performance tracking against targets, along with reporting tools that sales teams use to review trends over time.

What's often overlooked is that this isn't a customer-facing analytics tool with extensive customization options. It's a fairly standard internal enterprise dashboard. 

Organizations in this space typically build these tools around a narrow, functional purpose rather than a broad feature set, and ATT My Results reflects that. It does what it needs to for HR and sales reporting, nothing more elaborate than that.

Troubleshooting ATT My Results Login Issues

Most login problems fall into a small number of categories, and in practice, they're

rarely unique to any one person's account.

Forgotten Password or User ID

Go to hraccess.att.com, select Forgot Password, and follow the identity verification steps to reset the Global Logon password. A forgotten User ID typically routes through the same recovery flow.

Verification Method Failing

If Mobile Key, a token, or a security key isn't working, the most common cause is an expired token or a device that was replaced without re-registering the authentication method. Re-registering the method usually resolves it.

Browser or Page Loading Problems

Cached session data and disabled cookies cause a fair share of loading failures. Clearing the browser cache, enabling cookies, or switching to a current version of Chrome or Edge fixes most of these.

Account Locked

This usually follows several failed login attempts in a row. A password reset through HR Access, or waiting out the automatic lockout period, is the standard fix.

Accessing ATT My Results on Mobile

The portal works on mobile browsers, though a few practical points matter here. 

A registered authentication method needs to be active on the device being used, public Wi-Fi is worth avoiding for anything tied to login credentials, and keeping the browser updated cuts down on compatibility errors. 

Session timeouts also tend to hit harder on mobile, since switching between apps can end a login session faster than staying on one screen would on a desktop.

Is ATT My Results Secure?

The portal runs on standard enterprise security practices: encrypted sessions, multi-factor authentication, and automatic timeouts after periods of inactivity. 

These are common across large corporate systems generally, not something unique to this platform specifically, and often mirror other admin-controlled restrictions employees run into on company devices.

The more practical risk isn't the platform itself, it's how people reach it. Phishing attempts that mimic login pages remain one of the most common threats tied to account credentials, according to CNBC, and are often a more realistic risk than the portal's own security setup. 

Old bookmarked links pointing to outdated URLs add to that risk. Verifying the URL before entering credentials, and avoiding login links sent through email, covers most of it on the user's end.

Conclusion

ATT My Results is AT&T's combined HR Access and Sales Dashboard portal for employees, retirees, and dependents. 

Logging in comes down to the right URL, valid credentials, and an active verification method. Most access issues trace back to one of those three.

FAQs

What is ATT My Results?

It's the informal name for AT&T's connected HR Access and Sales Dashboard system, used internally by employees, retirees, and dependents to manage HR tasks and, for sales staff, track performance data.

Which website do I use to log in?

Start at hraccess.att.com for HR tasks. Sales Dashboard access runs through e-access.att.com/salesdashboard, usually reached via redirect from the HR Access login.

Who can access ATT My Results?

Active employees, sales employees, retirees, former employees, and eligible

dependents, though access level varies depending on current employment status.

What do I do if I can't log in?

Check the User ID and password first, then confirm the verification method (Mobile Key, token, or security key) is still active. A password reset through hraccess.att.com resolves most remaining cases.

Is ATT My Results the same as the myAT&T customer app?

No. ATT My Results is an internal employee and HR tool. Customer account management, billing, and Wi-Fi device settings run through the separate myAT&T app.