The Growth Ledger

Most startups adopt an ITSM platform at exactly the wrong moment – either too early, when half-baked processes will corrupt whatever you configure, or too late, when spreadsheets and shared inboxes have already become a liability that slows every new hire down. The decision isn't just about features. It's about how much structure a young IT team can actually absorb, and whether the platform you pick will still make sense twelve months from now. This guide cuts through the ven