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Should Your Business Accept Pi? An Honest Assessment

2 hours ago
5 min read

Every few months a client asks some version of this question, usually because a customer or a board member brought it up. So here's the full answer, including the parts that don't make for exciting content.


For most businesses reading this, the answer is no. Not because Pi is a scam. It isn't, and the project has shipped more real infrastructure than its reputation suggests. The reason is that the integration cost exceeds the realistic revenue for the overwhelming majority of companies. That said, there's a specific profile of business for which the answer flips, and it's worth knowing whether you're that business.

Start with the numbers you'd check anyway

PI currently trades around $0.098. The Pi network price reached $3.00 in February 2025 and has fallen roughly 97% since. Market capitalisation sits near $1.09 billion, with about 11.2 billion tokens circulating against a maximum supply of 100 billion.

Daily trading volume runs in the $5 to $6 million range.


That volume figure is the one that should shape your thinking, and it's the one most crypto coverage buries. Thin liquidity means wide bid-ask spreads. If you accept PI and convert to fiat, the spread is a cost you pay on every transaction, and it doesn't appear in any integration quote. A business settling meaningful volume through a thin market discovers this in month two, in the reconciliation, when the revenue doesn't match the invoices.


The supply schedule compounds it. With 89% of eventual supply still to unlock over coming years, PI faces sustained downward pressure independent of adoption. Holding it on your balance sheet means holding against that. Converting on receipt means you mostly don't care. Decide which one you're doing before you build anything.


What Pi has actually built

Credit where it's due, because the technical progress is genuine and gets drowned out by price commentary.


DApps launched on Open Mainnet in February 2026. Pi App Studio shipped no-code development tooling and payment APIs in January, with an ad-supported deployment model that lets developers holding under 0.25 Pi launch and maintain applications. That is a thoughtful solution to a real barrier. Protocol versions 25 and 26 landed in July and August of this year. The ecosystem includes roughly 470 applications.


More than 18 million users have completed KYC. For a payments business, a verified mobile-native user base is a legitimately valuable asset, and most crypto networks have nothing comparable.


The technical foundation is sound. The economic activity running across it is the unproven part.

The three questions that decide it


Does your customer base overlap with Pi's?

Pi's user concentration is in emerging markets, mainly South and Southeast Asia, parts of Africa, and Latin America. If your revenue comes primarily from North America or Western Europe, the overlap is close to zero and nothing else in this article applies to you. This single question disqualifies most companies, and it should be the first one you ask rather than the last.


What does the integration genuinely cost you?

Not the payment processor's fee. The full cost: engineering hours to build and test the flow, accounting treatment for crypto receipts, tax reporting obligations in every jurisdiction you operate in, staff training, and the ongoing maintenance of a payment path that may carry 1% of your volume. For a small company, that's realistically several weeks of work spread across functions that have other priorities.


Are you solving a problem you actually have?

If your existing payment options work and your customers aren't asking for PI, adding it solves nothing. The businesses where it makes sense have a specific pain: card fees that make sub-$5 transactions uneconomic, customers without card access, or cross-border settlement that takes days and costs a fortune. If you don't have that pain, you're adding complexity for a story.


If you're going ahead, run it properly

A pilot that tells you something looks different from a pilot that generates a press release.


Pick one market and one product line. Run it for a defined window. Six to eight weeks is usually enough to see a pattern. Convert PI to fiat on receipt unless you've made a separate, deliberate treasury decision to hold. Publish the option clearly at checkout rather than hiding it, because a payment method nobody can find will produce a null result that tells you nothing about demand.


Track four things: the percentage of checkouts selecting PI, all-in cost per transaction including spread, whether those buyers are new customers or existing ones switching payment methods, and support ticket volume from PI transactions.

The third one catches people out. If your existing customers simply switch rails, you've added cost and gained nothing, but the dashboard will show adoption.


Set your kill criterion before launch and write it down. Something like: under 2% of transactions in the pilot market, we turn it off. Agreeing this in advance is what separates a test from a project nobody wants to admit failed, and it's the same discipline that prevents a lot of predictable business mistakes in areas that have nothing to do with crypto.


The comparison worth keeping in mind

Crypto has a persistent habit of mistaking participation for demand. NFTs are digital collectibles that drew millions of participants and billions in headline volume, nearly all of it moving between speculators rather than toward anything anyone used. The participation was real. The utility never arrived.


Pi is a more serious project with more coherent goals, and the comparison is a caution rather than an accusation. But the question you should ask of any crypto payment integration is the same: is there evidence of people using this to buy things, or only evidence of people holding it? For PI, verifiable merchant transaction data remains scarce. Weigh that accordingly.

Who should actually be paying attention

There's a real category here, and it isn't e-commerce in wealthy countries.

It's remittance operators, gig platforms making frequent small payouts, and digital services priced below the level where card processing makes sense. These are companies whose customers are in Pi's geographic footprint and currently underserved by conventional rails.


Emerging markets are where Pi's mobile-first architecture competes against cash and informal transfer rather than against established card networks, and that's a far more winnable comparison.


If that describes you, a small structured pilot is a defensible use of a few weeks. If it doesn't, the right move is to do nothing and revisit when someone publishes merchant volume figures that can be independently checked.

The short version

Pi built the infrastructure. It hasn't yet demonstrated the demand. For most businesses that means waiting, and waiting costs you nothing. If PI genuinely becomes a viable payment rail, the integration will be easier and better documented in two years than it is today.

The companies that should move now are the ones whose customers are already there. Everyone else is being sold a story about the future of payments when what they actually need is a better answer to a problem they already have.

 
 
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